Established in the heart of Downtown Victoria, our Parkside office is located on the Mezzanine level of the beautiful Parkside Hotel & Spa. Overlooking the tranquil koi fish pond and lush atrium greenery, we are happy to offer both counselling and assessment services. Click on each staff member to learn more about them and what they can provide.
We offer in-person and virtual sessions with Registered Clinical Counsellors, Learning Strategists, and Counselling Interns.
We offer Psycho-Educational Assessments (Adolescent and Adult), Adult ADHD Assessments, and Career Assessments, among others.
Contact our Parkside Office
Phone: 250-370-0358
Fax: 250-370-0354
parkside@mindkeyhealth.com
11-810 Humboldt Street, Victoria BC V8V 5B1
Office Directions:
When you arrive, please visit the Front Reception Desk of the Parkside Hotel and ask for a key up to MindKey Health. The lovely hotel staff will provide a temporary key and point you in the right direction across the pond. Once in the elevator, swipe the provided key on the black box, and it will beep and flash blue. You can now press Floor M; our entrance is just to the right outside of the elevators.
Parking?
Unfortunately, we do not have client parking available at this location. For street-paid parking, try Humboldt Street, Fairfield Road, and Blanshard Street. There is a parking garage located on Burdett Avenue (approx 6-minute walk).
Dr Jillian Roberts
Registered Psychologist
Dr Jillian Roberts
Registered Psychologist
Considered a go-to child psychology expert for journalists, Dr. Roberts is a regular contributor to the Huffington Post, Global News and the CBC. She is the author of two best-selling and award-winning series of children’s books. “Just Enough” explains topics like birth and diversity to children ages 3-6, while “The World Around Us” introduces kids ages 5-8 to issues like poverty and online safety. She is also the author of “Kids, Sex & Screens: Raising Strong, Resilient Children in the Sexualized Digital Age”, a book for parents seeking to help their preteens navigate our hypersexualized world.
In addition to being a highly sought after registered psychologist, tenured professor and author, Dr. Roberts is also a wife and a mom to three children.
Jenn Gauthier
CEO, Clinical Director MEd, RCC, PsyD (in progress)
Jenn Gauthier
CEO, Clinical Director MEd, RCC, PsyD (in progress)
Jenn is the clinical director and has been involved with Dr. Jillian since 2017. She oversees operations and clinical products. She has a teaching degree, a Master’s Degree in Educational Psychology, and is also a Registered Clinical Counsellor. She is currently completing her Doctorate in Psychology. When out of office she enjoys travelling and being in the outdoors. Jenn also shamelessly enjoys reality tv competition shows.
Jenn’s current/former counselling clients can book online here
Dr. Charlotte Cordy
PsyD (Supervised Practice)
Dr. Charlotte Cordy
PsyD (Supervised Practice)
Charlotte is currently in the process of applying for registration with the College of Psychologists of BC. During this process, she is seeing a combination of therapy and assessment clients under the supervision of Dr. Roberts.
Over the last 5 years of her degree, Charlotte has worked in various private practice settings throughout BC gaining experience conducting assessments and therapy with individuals across the lifespan. She recently completed her pre-doctoral residency at MindKey Health.
In her spare time, Charlotte enjoys exploring Vancouver Island and going on camping adventures with her partner Callum and her English setter Dudley.
Mary-Beth Corsten
Clinic Coordinator
Mary-Beth Corsten
Clinic Coordinator
Mary-Beth is recent West Coast transplant hailing from rural Nova Scotia. Though her educational background is in pure mathematics and physics, her professional experience spans widely and often centres on community and relationship building. While living in Halifax, Mary-Beth managed a local student food bank, solidifying her passion for local outreach and engagement. She played an active role in local Mutual Aid organizations and community support groups providing hot meals, firewood, and emergency supplies to unhoused neighbours.
Her experience in private psychology stems from her dedication to health care advocacy and accessibility. Later in Halifax, Mary-Beth managed a private psychology clinic that focused on therapy and counselling, particularly with PTSD and CPTSD. This opportunity provided Mary-Beth with significant experience in clinic management and client support services.
Now the Clinic Coordinator at MindKey Health, Mary-Beth is settling into her role, and Victoria, comfortably. When she isn’t whizzing around the Jane app, Mary-Beth enjoys writing, photography, and embroidery. Please note Mary-Beth needs to be home every day at 7:30pm for Jeopardy!
Keana Schmidt-Waselenchuk
Psychological Assistant, Form Consultant
Keana Schmidt-Waselenchuk
Psychological Assistant, Form Consultant
Keana has BA (Hons) of Psychology from UVic. With a passion for research, reading, writing, and helping others, Keana holds many roles in her community. She is a Research Assistant in two labs investigating relationships and brain health, and the Research Coordinator for a new project investigating the levels of social isolation in dementia patients and their caregivers. Keana has had the opportunity to co-author an upcoming publication regarding mental health stigma in the media and is looking forward to completing her current papers to be submitted for review. As a mentor, Keana supports students struggling with their mental health through her involvement with UVic’s Mental Health Leadership Program, and helps children of stroke survivors adapt to changes and challenges through the University of Victoria Stroke Awareness Association. She has worked with children, young adults, and older adults and recognizes everyone’s unique strengths and weaknesses.
Keana aims to help individuals improve their educational experience by offering strategies that allow students to further engage with course concepts. Her strengths lay in goal-setting and motivation, notetaking and organization, and reading and writing. Alongside her other specialities, Keana can provide help to individuals who worry for their upcoming exam by suggesting test preparation and anxiety reduction strategies.
In her free time Keana enjoys reading, hiking, and spending time with loved ones.
Tori Merrick
Psychometrist
Tori Merrick
Psychometrist
Vivian Pilley
Psychometrist
Vivian Pilley
Psychometrist
Stephen Roberts
Counsellor, MA, RCC
Stephen Roberts
Counsellor, MA, RCC
**Please note that Stephen is only seeing current and former clients at this time and is not accepting new clients**
Types of therapy offered: A blend of person-centered, solution-focused, cognitive-behavioural and Christian therapeutic approaches.
Ages or specific groups of clients: Children, adolescents, adults and families.
Group, family, couple or individuals: Individuals and groups
Specializations: Working with clients who are struggling with anxiety, depression, low self-esteem, bereavement, motivational challenges and building emotionally fulfilling relationships.
Treatment to alleviate what problems: Anxiety, Trauma, Grief, Depression, Addictions
Stephen Roberts, MA, RCC is a Registered Clinical Counsellor with the BC Association of Clinical Counsellors. Stephen brings a diverse history of lived experience to his counselling practice. Stephen approaches each client with the belief that with the right support and encouragement we all have the ability to lead more productive and fulfilled lives. Starting from a place of empathy and compassion, Stephen guides his patients through a respectful examination of their life choices with the goal of providing them with the practical tools they need to meet their true potential.
Stephen received his Master of Arts from Liberty University, with a specialty in Marriage and Family Counselling. Prior to becoming a counsellor, Stephen earned a Doctorate and Master’s degree from the University of British Columbia, and a BA from Queen’s University.
Stephen has been married to Dr. Jillian Roberts since 1989 and is the father of three children. He is a proud and active citizen of the Métis Nation of British Columbia.
Kaia Baker
Administrative Assistant
Kaia Baker
Administrative Assistant
Nura Aga
French Psychometrist
Nura Aga
French Psychometrist
Andrea Bennington
Counsellor, MA, RCC
Andrea Bennington
Counsellor, MA, RCC
Andrea received her Master of Counselling Psychology degree from Yorkville University in Fredricton, New Brunswick.
Andrea has always been drawn to work and volunteering opportunities helping others. She grew up in the Northwest Territories and spent many years volunteering with Victim Services in Yellowknife. Andrea moved to Victoria in 2013 and has been involved with several organizations including the Bipolar Disorder Society of BC (now Stigma- Free Society) as a Mental Health group facilitator and The British Columbia Schizophrenia Society- Victoria Branch (now Mental Health Recovery Partners, South Vancouver Island) as a peer support worker. Her extensive experience working with individuals struggling with persistent mental health challenges in a peer support framework, sparked her desire to become a clinical counsellor.
Andrea supports solution-focused, client-centred, and recovery-oriented philosophies rooted in strength, growth, and resiliency. She believes that with the right support individuals have a boundless ability to mobilize change and growth in their lives.
She builds therapeutic relationships based on trust, unconditional positive regard, and on-going rapport. She has worked with a diverse group of individuals with varying challenges including anxiety, depression, and relationship concerns while they overcome barriers, build self-autonomy and improve their quality of life on their own terms.
Cristina Martin
Counsellor, MA, RCC
Cristina Martin
Counsellor, MA, RCC
Cristina has her Master of Counselling Psychology degree from Yorkville University. Cristina has always been drawn to work and volunteering opportunities helping others. She grew up in Switzerland where she later returned to work as a primary and special education teacher. Cristina is well travelled and has lived and work abroad in many countries. Cristina previously lived in Victoria for five years working with adults in mental health and addiction programs. She then left for five years to travel and further her studies, before returning to the beautiful West Coast. Cristina has extensive experience working with individuals struggling with persistent mental health challenges and she works within a biopsychosocial spiritual framework.
Cristina’s approach to counselling is gentle, informal, and is a mutual and collaborative alliance based on safety, trust, and unconditional positive regard. Cristina believes that everyone has a unique story and will help you work towards your preferred story. Cristina’s goals in counselling are to support client goals and help them become the best version of themselves. Cristina enjoys working with children, youth, families and adults from all walks of life including the LGBTQ+ community. She would be honoured to help you along on this journey.
On her time off, you can find Cristina adventuring on the island, swimming in lakes, hiking in nature, cycling or enjoying some good Netflix.
Fun Fact: Cristina attended after school Circus club and can juggle!
Keeley Sponton
Counselling Manager/Therapeutic Behavior Interventionist
Keeley Sponton
Counselling Manager/Therapeutic Behavior Interventionist
Susanna Longridge
Counsellor, MACP, RCC
Susanna Longridge
Counsellor, MACP, RCC
Types of therapy offered: A blend of mindfulness-based cognitive behavioural therapy (MCBT), strengths-based, person-centred, and schema-focused.
Ages or specific groups of clients: Adolescents, adults, couples, and families.
Assisting with: Anxiety, depression, grief and loss, partnering and parenting.
Integrating: Bio-psycho-social-spiritual frameworks, mindful presence, deep rest, transmutative and Judea-Christian frames of reference.
Susanna has an MA in Counselling Psychology and a BA in Secondary Education. Her professional and personal experience motivate her in assisting others to successfully process and manage the transitions life holds. Susanna’s time working with teens and adults has informed her philosophy that Life is fascinating, challenging, funny, and precious—from it we learn to skillfully engage with new experiences and savor them as a valuable part of living on the earth.
Hayley Rennalls
Counsellor, MA, RCC
Hayley Rennalls
Counsellor, MA, RCC
Please note that Hayley is currently away on maternity leave **
** Please note that Hayley is not currently accepting new clients **
Types of therapy offered: Person-centered, solution-focused, growth-mindset, behavioural intervention, and Christian Therapeutic approaches.
Ages or specific groups of clients: Children and adolescents
Group, family, couple or individuals: Individuals and families
Specializations: Working with clients who have disabilities (physical, mental, or learning) and/or have family members with disabilities. Clients who are experiencing anxiety, stress, low self-esteem, depression, social difficulties, and behavioural challenges. Motivational challenges as well as challenges pertaining to healthy relationships.
Treatment to alleviate what problems: Anxiety, depression, stress, interpersonal relationship challenges, attentional issues, and challenges pertaining to behaviour and executive functioning. As well as the problems that one encounters when living with a disability.
Hayley received a Bachelor of Arts in Counselling and Theology from William Jessup University, Rocklin, California and completed a Master of Arts in Educational Psychology and Leadership Studies (with a specialization in Special Education) from the University of Victoria.
Hayley has worked with children and teens since 2003 in various capacities including in schools and homes as a behavioural interventionist and a learning support teacher. She has worked with a range of students who have mental, physical or learning disabilities such as: Down Syndrome, Autism Spectrum Disorder (ASD), ADHD, Dyslexia, Cerebral Palsy.
Through her experiences, Hayley believes that a client can be best supported when a team of people (families, schools, counsellors, etc.) collaborate and act jointly to support the client. She encourages families to work together to support their family member through building strong interpersonal relationships. Hayley spent five years living and working in China and can speak Mandarin.
Chelsea Peddle
Counsellor, MEd, RCC
Chelsea Peddle
Counsellor, MEd, RCC
Chelsea has a focus on supporting grieving children and families through the illness and the death of someone close to them. She believes that caring and informed counselling support can help people process this difficult experience in ways that can lead to a healthy relationship with death and deepen family and community connections. Her passion is enabling parents to become grief facilitators within their families by offering a compassionate ear, education, encouragement, and skill development. Chelsea brings a heart-centred, collaborative, and strength-based approach to counselling, drawing from meaning-centred therapies, narrative, dignity therapy, cognitive-behavioral therapy, creative approaches, and nature-based rituals for grief and bereavement. She is committed to building her cultural humility through continuing education and reflection and strives to create counselling experiences that honor everyone’s diversity, and including supporting folx who are Two Spirit LGBTQIA+.
Chelsea lives in Victoria with her two children where she loves to watch baking shows with her family, though her own recipes don’t usually turn out as well as the ones on tv!
Ages or Specific groups of clients: Children, youth, adults, people facing a life-limiting illness, and those grieving the death of someone in their life.
Group, Family, couple, or individuals: Individuals and Groups
Specializations: Grief and loss, anticipatory grief counselling, Medical Assistance in Dying (MAiD) preparation and grief bereavement.
Klara Huebsch
Social Media Manager, B. Sc. , M. M.
Klara Huebsch
Social Media Manager, B. Sc. , M. M.
Klara is a compassionate sustainability advocate. She holds a Master of Management from the Sauder School of Business and an interdisciplinary undergraduate degree in Global Resource Systems, both from UBC Vancouver. In her programs, she became passionate about the communications necessary for fostering a better world. After reading Dr. Jillian Roberts’ book “On Our Nature Walk: Our First Talk About The Environment,” Klara realized the immense similarities between taking care of people and the planet. She hopes to share social media content that inspires us to take care of ourselves, our communities, and the world.